We have created a simple form to allow you to submit a migration request for 1 phone number from your existing sub account into the new Group Send Gateway sub account.
Step 1: Go to https://groupsendgateway.com/phone-numbers
Step 2: Click the Transfer Number button
Step 3: Enter your Phone SID (long code) from your existing Twilio Sub Account, and the Sub Account SID that this number currently belongs to
Step 4: Click Transfer To Your Sub Account button
We will then send this Twilio transfer migration request to Twilio for you. Once they have readied this change, they will send an emai to the "Notify Email" account, usually the subdomain account email address, but if you have been using your own Twilio account for users until now, it will email you.
You need to click ACCEPT TRANSFER from within that email and it will be available in your new sub account.
To minimize downtime, you can switch the SID inside your GHL account at the same time as clicking accept transfer and the user won't experience any downtime on the number.
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